Refund policy

Refund & Return Policy:

We hope you love your purchase from THE TONNE. If for any reason you are not completely satisfied, you may request a return for a refund within 14 days of delivery.

To be eligible for a refund:

• Items must be unused, in their original condition, and with all original packaging intact.
• Proof of purchase is required.
• Refunds will be issued to the original form of payment, less any shipping fees.

To initiate a return, please contact us at info@thetonneofficial.com within 14 days of receiving your item. Returns requested after this window cannot be accepted.

Please note:

• Any shipping costs incurred on your original order are non-refundable.
• Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
• If you have any questions, please reach out to our team at info@thetonneofficial.com — we are here to help.